Editorial
Editorial
Author: Vladimir Vasić
The entire issue can be viewed below:
Articles
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Improving Banking Services Quality: Example of Mobile Banking
Original scientific paper
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Author: Jovana Lazarević
doi: 10.5937/bankarstvo2201010L
Keywords: mobile banking; intention to use; TAM model; banks; service quality
JEL: G21, M31, C83 -
Development of the Instruments for Measuring the Quality of E-Banking Services in the Republic of Serbia: E-BSrb-QUAL
Original scientific paper
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Author: Prof. Bojan S. Đorđević, PhD
doi: 10.5937/bankarstvo2201032D
Keywords: service quality; E-SQ; e-banking; factor analysis; PCA; importance-performance
JEL: G21, M31, C13, C83 -
Does Bank Profitability Affect Economic Growth: Examples of Banks in Some Western Balkan Countries
Original scientific paper
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Author: Prof. Almir Alihodžić, PhD
doi: 10.5937/bankarstvo2201070A
Keywords: Economic growth; bank profitability; Granger causality
JEL: G21, O43, C23 -
The Impact of Intellectual Capital on Financial Performance – Case Study: the Serbian Financial Sector
Original scientific paper
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Author: Prof. Nikola Radivojević, PhD, Prof. Ana Dukić, PhD, Sanja M. Dončić
doi: 10.5937/bankarstvo2201100R
Keywords: Intellectual capital; Intangible assets; HCE; SCE; CEE; VAIC; financial performance; financial sector; Serbia
JEL: M41, O34, C23 -
Implementation of Balanced Scorecard in Domestic Commercial Bank
Expert article
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Author: Prof. Ljiljana Kontić, PhD, Jovan Kontić
doi: 10.5937/bankarstvo2201126K
Keywords: Balanced Scorecard; commercial bank; strategy; Serbia
JEL: G21, M21